Need Help?
Frequently Asked Questions
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
In this case we can offer in-stock collection items only, since all of our personalised items are made to order.
Please contact us prior purchase, to make sure we have your selected item in stock and ready to ship – before ordering.
Sale tax is applicable on all international orders.
Most orders to the USA are tax free.
All other international shippings (EU, ASIA, AU) are subject to state sales tax.
For all international sales, local duties and fees will apply and paid on the customers behalf, whenever applicable. Clients will pay for any additional taxes for commodities.
For all international sales, the price paid is stating only the price for the commodity.
For domestic sales (Israeli): Stated price online is including the 17% VAT.
The price stated online is for a local pickup. Any shipping, whether international or domestic, will include an extra charge.
Product
All YAMA pieces are cast in 14K or 18K gold metal.
Items are delicately engraved with the YAMA logo and either 585 (14K gold, 58.5% fine gold) or 750 (18K gold, 75% fine gold).
Each product is delivered with a certificate of authenticity from YAMA.
No! We design for all special occasions: birthdays, anniversaries, push gifts, weddings, and even just for love.
Yes! We would be happy to work with you and design the perfect setting to enhance your stone.
We recommend delivering the stone to us prior to the design process to allow us to scan it accurately to our design software.
Please read here for further instructions.
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
You can contact us through our contact page! We will be happy to assist you.